Speech for Effective Communication, Chapters 1 & 2, Summative Test
Study Guide
Chapter 1, Understanding Communication
1. An effective communicator has the following 3 qualities:
2. In all communication situations, messages are carried by _s_________________.
3. Communication is defined in the text as a _p____________ of sharing _i_______________.
4. How does interpersonal communication differ from intrapersonal?
5. What are the channels of communication?
6. What is an example of a formal communication setting ?
7. What are nonverbal symbols in face-to-face communication?
8. What are the three kinds of interference that obstruct clear communication?
9. Feedback is _____.
10. Communication is essential in _____.
11. What is an example of an informal communication setting?
12. In a public speaking situation, what is the speaker’s purpose?
13. What is a debate?
14. What is the first step in the communication process?
15. A speaker can gather information about an audience by considering _____.
16. In examining an audience’s cultural characteristics, the speaker considers _____.
17. Knowing the audience’s background helps the speaker _____.
18. What is encoding?
19. Interpreting the symbols in a message is called _____.
Chapter 2, Sending Verbal and Nonverbal Messages
20. In addition to words, what adds to your message?
21. What is nonverbal language?
22. What is the first thing that children learn about language?
23. What are some of the reasons or ways language changes?
24. What is jargon and when would you use it?
25. What is denotation?
26. What is connotation?
27. List one word with a negative connotation, one with positive, and one with neutral:
28. What is the purpose of standard American English?
29. What is an example of slang that you and your friend use (school appropriate of course!)
30. When my southern Illinois aunt says she is doing the “warsh,” this is an example of regional _________________.